Refund Policy

VoIP & Calling Minutes wants to ensure your complete satisfaction with our services. If you are dissatisfied with our services for any reason, we may return your unused money (your available balance) back within a period of 7 business days. This period shall start for you on the date on which your declaration of revocation is sent and for use on the date that it is received.

How to Return: If you need to return the money (your available balance), email us on and we will provide you with a Return Authorization Number (RA) to set up a return. Returns will not be accepted without a Pre-Authorized RA number. Full refunds are given within 7 business days. The refund will be returned only through PayPal with the applicable gateway charges of 6.6% extra.

If you are unable to get your money (your available balance), please email customer service or call our customer service centre for assistance. To expedite the processing of your return, please reference your order (RA) number.

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