Predictive Auto Dialer offers an enterprise-grade Call Center Suite. This includes a predictive dialer with its own real-time agent web client application that can be added to the IP PBX and is highly configurable with detailed logging. The dialer can dial predictively, at a ratio or one-call-at-a-time. It can also function as an ACD for inbound calls, as well as blend inbound and outbound calling, or for closer calls coming from fronters. It can also allow for remote agents that may only have a phone.
Full CRM suite integration
Advance Agent and Disposition repo
Minimum Hardware Requirements:
CPU: Intel dual-core processor or better Speed: 2.0 GHz +, RAM: 4-8 GB, HDD: 500 GB & Fast Ethernet Card.
Depending on the size of your ViciDial/GoAuto Dial Setup you need a different amount of servers with different setups.
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