Cloud Attendant & IVR

Transform Your Business Communications with Cloud Hosted PBX

A virtual receptionist is a cloud-based IVR system which diverts all the customer calls to the right extension or department. It stays available to your customers 24*7 and hence caters to the needs of the customers even after office hours. Attend all the business calls without missing them. Let your agents create a better customer experience. Manage all your business calls round the clock. Track and record these calls to maintain industry-standard customer experience and service. Connect with callers all the time when they make a call.

Why IVR or Cloud Attendant?

  • Low Operational Costs
  • Geographical Flexibility
  • Secure, Reliable & Feature Rich
  • Better Customer Service
  • Increased Productivity
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"Cloud IVR system that works as your Virtual phone receptionist" As low as $25 per user/month, Instant Support Guaranteed

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Hosted PBX Features

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Call Recording

Ensure you never miss out important information on any business call. Calls are automatically recorded and stored on the cloud for later needs.

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Call Forwarding

Get convenient feature to manage business calls effectively. Develop customer reliability using ACD capacities to forward the calls to office extension, Skype or mobile.

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Call Routing

Increase benefits quickly with smart call routing. You can modify routing patterns based on various factors to ensure every call reaches the right destination.

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Call Hunting

Find-me/Follow-me enabled service calls up all group members concurrently or it can be set up sequentially based calling until the call gets answered.

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Music On Hold

Build up a corporate professional image. You can customize on-hold music as the next campaign theme or brand’s tone to use it as lead building opportunity.

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Virtual Receptionist

A full-time receptionist is no longer needed. With Virtual Receptionist feature you can integrate a consistent automated voice for your brand to welcome callers and never miss a lead.

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Call Conferencing

Get a fast, flexible, secure and quality solution to connect any number of team members on the same voice call anywhere, anytime.

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Call Transfer

Deliver the best solutions to all your callers. With call transfers feature, you can easily transfer an ongoing call to another department/agent.